Privacy Policy

Our Commitment to Your Privacy

At DEXA, your trust is important to us. We are fully committed to protecting the personal information you share when visiting our website, requesting a quote, or using any of our logistics services. This Privacy Policy outlines how we collect, use, and safeguard your information in compliance with applicable privacy laws. Whether you're a customer, partner, or website visitor, we want you to know that your data is handled responsibly and transparently.

We encourage you to read this policy carefully to understand how your personal data is treated and what rights you have concerning it

What Information We Collect and Why

When you engage with DEXA, we may collect certain types of personal data, depending on how you use our website and services. This may include:

Your name, company name, phone number, and email address
Shipment or service request details
Location and IP address for analytics purposes
Any additional data you voluntarily provide through forms or contact methods

We collect this data in order to:

Respond to your inquiries or provide quotes
Process transport, warehousing, or delivery orders
Communicate updates or service notifications
Improve the user experience on our website through analytics
Ensure legal compliance with shipping and logistics regulations

All data is collected in a lawful and transparent manner, and we never collect more than what is necessary to serve you.

How We Use, Share, and Protect Your Data

Your data is used strictly to deliver our services and improve your experience with DEXA. We do not sell or rent your personal information to third parties. In some cases, we may share your data with trusted partners — such as transportation carriers, customs agents, or technology providers — to fulfill your service requests efficiently and securely.

We take data security seriously and implement strict measures including:

Secure server infrastructure
Encrypted data transfers (SSL)
Access restrictions for internal systems
Staff training on data handling best practices

You have the right to access, correct, or delete your data at any time. If you’d like to make a request or ask a question regarding your privacy, you can contact our team at privacy@dexalogistics.com.